Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By booking LimoBuzz services, you agree to these terms. If you do not agree, do not use our services.

2. Booking and Reservations

Reservations must be made at least 2 hours in advance for availability. Same-day bookings accepted subject to availability. All bookings require valid payment information.

3. Pricing and Payment

Rates are fixed and quoted at time of booking. Payment is processed at booking or can be paid to chauffeur. All prices include standard gratuity unless otherwise noted.

4. Cancellation Policy

  • Cancellations 24+ hours before service: Full refund
  • Cancellations 6-24 hours before service: 50% refund
  • Cancellations less than 6 hours: No refund
  • No-shows: No refund

5. Chauffeur Wait Time

Airport pickups include 60 minutes free wait time from actual landing. Other pickups include 15 minutes. Additional wait time may incur charges.

6. Passenger Conduct

Passengers must behave respectfully. We reserve the right to refuse service for intoxication, harassment, or damage to vehicles. No smoking in vehicles. Pets allowed with advance notice (service animals always welcome).

7. Liability and Insurance

LimoBuzz carries $2 million commercial liability insurance. We are not liable for delays due to traffic, weather, or circumstances beyond our control. We are not responsible for personal belongings left in vehicles.

8. Child Safety Seats

Complimentary car seats provided upon request. Parents/guardians responsible for specifying correct seat type and ensuring proper installation.

9. Route and Destination Changes

Route changes during service may incur additional charges. Substantial destination changes require approval and may be subject to new pricing.

10. Complaints and Disputes

Service issues should be reported immediately to dispatch at (561) 209-5466. We will work to resolve complaints promptly and fairly.

11. Force Majeure

LimoBuzz is not liable for service failures due to acts of God, natural disasters, strikes, or other events beyond reasonable control.

12. Contact Information

Questions about these terms?

  • Email: info@limobuzz.com
  • Phone: (561) 209-5466